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Posted by: David Spinks - 2 June 2009 / 15:47
We had a great talk with Stuart Foster yesterday as he was kind enough to share some of his ideas and thoughts to make Scribnia a better service. This talk, was in fact, a perfect example of the value of empowerment that inspired this post. Stuart, as usual, had a great deal of killer advice, but one piece really stood out to me…
In a community like Scribnia, it will bring in many different users and some will be more active than others. Some will read reviews, some will review a little bit, some will review a bit more and a select few will become extremely active and evangelize your site and community. To me, and to Scribnia, these “evangelist” community members are invaluable. Their passion and excitement becomes contagious and makes others curious to find out why your service is valuable.
I consider our community extremely fortunate to have members that care so much about our service and the future of Scribnia.
It is very important to embrace your community and reward them however you can. Empower your users to contribute to the site with their thoughts and feedback and show them that you are actually acting on that feedback.